1. Introduction
BoardBreeze ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
2. Information We Collect
Personal Data
We may collect personal information that you voluntarily provide to us when you register with us, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:
- Name and contact information (email address, phone number)
- Billing information and transaction data
- Account credentials
- User preferences and settings
- Content you upload, including audio recordings, transcriptions, and meeting minutes
Automatically Collected Information
When you access our services, we may automatically collect certain information about your device and usage, including:
- Device information (browser type, operating system, IP address)
- Log data (access times, pages viewed, time spent on pages)
- Location information
- Cookies and similar tracking technologies
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, such as updates, security alerts, and support messages
- Respond to comments, questions, and requests
- Understand how users interact with our services
- Develop new products and services
- Detect, prevent, and address technical issues
- Protect against harmful or illegal activity
4. Audio Processing and Transcription
BoardBreeze provides audio recording, transcription, and meeting minutes generation services. When you use these features:
- We process audio recordings to generate transcriptions and meeting minutes
- We use artificial intelligence and machine learning technologies to improve accuracy
- Your audio recordings and transcriptions are stored securely in your account
- We do not use the content of your recordings or transcriptions for purposes other than providing the service to you, except as may be necessary to improve our services
You are responsible for obtaining appropriate consent from all participants in recorded meetings in accordance with applicable laws and regulations.
5. Disclosure of Your Information
We may share information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Legal Obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
- With Your Consent: We may disclose your information for any other purpose with your consent.
6. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.
Your information is stored on secure servers and is only accessible to a limited number of persons who have special access rights and are required to keep the information confidential.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Different types of content have different retention periods:
- Audio recordings: 7 days after creation
- Transcriptions: 30 days after creation
- Meeting minutes: 90 days after creation
You can request deletion of your data at any time through your account settings or by contacting us.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to object to processing of your information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
9. Children's Privacy
Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 18, we will take steps to remove that information from our servers.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: help@magneosolutions.com
Address: 1511 Jefferson Street, Oakland, CA 94105